Frequently Asked Questions
What is the difference between a lace top, silk top, and bandfall
A lace top creates a natural-looking hairline and allows for flexible parting. A silk top mimics the appearance of a natural scalp, offering the most realistic look available. A bandfall is a 3/4 wig that sits behind your natural hairline, perfect for pairing with hats, beanies, or scarves.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn and in original condition. Please note that a return shipping charge of $10.95 will be deducted from your refund when using our prepaid label.
Are your wigs comfortable?
Definitely! Our wig caps are designed to be lightweight, breathable, and durable. Combs on the top and side of the cap help hold your wig securely in place.
How do I know which wig is right for me?
Browse through our selection and choose a wig that matches your hair color, texture, and taste. Or book a virtual consultation with our professional stylists, and they’ll help you find the wig that suits your face and matches your style.
How do I figure out my wig cap size?
Download our comfi-fit guide and follow the simple steps to measure your head and determine your cap size.
How long are your wigs?
Our wigs come in four length options. Short: x-x inches, Midi: x-x inches, Long: x-x inches, Extra Long: x-x inches. Choose the length that fits your vibe.
How are your wigs made?
Our wigs are manufactured from 100% ethically-sourced human hair. See here to learn more about our manufacturing process.
How do I care for my wig?
Store your wig on a stand or box when not in use. Wash it gently in lukewarm water using wig-specific shampoo and conditioner. Rinse well, blot the excess water with a towel and allow the wig to air-dry on a wig stand. For best results, give your wig to a professional wig stylist to wash and set every 4-6 weeks.
Can you make a wig look exactly like my hair?
We create wigs in multiple color and length options, so you can find the wig that is closest to your style. Need help find the perfect look? Book a virtual consultation with our wig stylist for expert guidance.
Still have questions? We've got answers. If you don't find what you're looking for, reach out to us directly.